Carrera 14# 94 – 65, piso 5

Servicio al cliente:

601 6447600


The fundamental pillar of Farma de Colombia is to offer products that meet the highest quality standards while following national and international regulations. Following this principle, the Pharmacovigilance Department provides support to health professionals, patients and consumers so that any adverse event, inappropriate use, therapeutic failure or any other situation (e.g., medication intake during pregnancy or outside approved indications, etc.) is reported to provide the best support and guidance. This information benefits us all because we can better understand the safety and efficacy profiles of medicines.

In case of any suspicion of adverse event, lack of efficacy, overdose, off-label use, maternal or paternal exposure during pregnancy, medication errors among others, you can send your notification with ANY of the following options:



1) You can fill out the form on the right directly online.



2) Immediately call the Pharmacovigilance Department on mobile 318 289 87 01 (available 24 hours).



3) Download the Invima format for reporting adverse events. Download it here and send it to the mail pharmacovigilancia@farmadecolombia.com.co



NOTE: Your information is strictly confidential according to internal and authorities’ policies on personal data privacy.




1. Initials of your first and last name – Do not write your full name
2. Medication or medications suspected of the adverse event
3. Indicate where the adverse event occurred: hospital, home, etc. If you want us to contact you, please write telephone number and/or email address (e-mail)
4. Detailed description of the adverse event that occurred

Please describe the most complete information about the adverse event: when it started, if you took any other medication or remedy to get better, if you recovered, etc.